Privacy Policy


Effective Date: 28 June 2025

Welcome to The Womankind Clinic. Your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our website or engage with our services.

1. Who We Are

The Womankind Clinic (“we”, “us”, or “our”) is a women’s health practice based in the United Kingdom, offering holistic treatments such as acupuncture, osteopathy, and fertility support.

2. What Personal Data We Collect

We may collect the following types of personal information:

  • Identity & Contact Data: Name, email address, phone number, address.

  • Health & Treatment Data: Medical history, health goals, and session notes (if you are a client).

  • Booking & Payment Data: Appointment details, payment history, and billing information.

  • Technical Data: IP address, browser type, device information, cookies.

  • Marketing Preferences: Your preferences regarding receiving updates and offers from us.

3. How We Collect Your Data

We collect data in the following ways:

  • Directly from you when you book a session, submit a contact form, or complete an intake form.

  • Automatically through website cookies and analytics tools.

  • From third-party integrations like Acuity, Stripe, Squarespace, or email marketing platforms you subscribe to.

4. Why We Collect Your Data

We process your personal data to:

  • Provide and manage your appointments and care.

  • Communicate important updates, booking confirmations, or service changes.

  • Maintain accurate health records for your safety and well-being.

  • Improve our website and user experience.

  • Send marketing emails if you’ve opted in (you can unsubscribe at any time).

5. Legal Basis for Processing

We process your data under the following lawful bases:

  • Consent – When you voluntarily provide data or opt into communications.

  • Contract – To provide treatment or manage bookings.

  • Legal Obligation – To comply with tax, insurance, and medical record regulations.

  • Legitimate Interest – To improve services and communicate with current clients.

6. Data Sharing

We do not sell or rent your data. We may share it with:

  • Service providers (e.g. Acuity, payment processors, cloud storage providers).

  • Professional bodies or insurers (if legally required).

  • Law enforcement or regulators, if required by law.

All third-party services are GDPR-compliant and only process data on our behalf.

7. Data Retention

We keep your data for:

  • Up to 8 years following your last appointment for medical records, as required by UK health regulations.

  • 1–2 years for marketing data, unless you unsubscribe earlier.

  • As long as necessary for accounting and legal obligations.

8. Your Rights

Under the UK GDPR, you have the right to:

  • Access the data we hold about you.

  • Request corrections to inaccurate information.

  • Request deletion of your data (subject to legal obligations).

  • Withdraw consent for marketing communications.

  • Lodge a complaint with the ICO (www.ico.org.uk) if you're unhappy with how your data is handled.

9. Cookies

We use cookies to track site usage and improve your experience. You can manage or disable cookies through your browser settings.

10. Data Security

We use SSL encryption, secure data storage, and best practices to protect your personal information.

11. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:

The Womankind Clinic
Email: info@thewomankindclinic.com